Provisioning App

The fast, reliable way to onboard TychoCare™ system & sensors and prepare a home for monitoring.

Overview

Simple, guided setup for every installation

The TychoCare™ Provisioning App walks installers through each step of onboarding a home — to set up the system with the minimum of fuss.

Scan
Quick sensor registration

Each Hub includes a QR code. The app scans and registers devices almost instantly, ensuring accurate setup with minimal effort.

Verify
Connectivity checks

The app confirms that each Hub is connected and communicating correctly with it's sensors before installation is completed.

Assign
Link to responder teams

All the TychoCare™ system elements can be speedily configured during the provisioning exercise.

Confirm
Final setup summary

Once the systems is setup, all the configuration details are transmitted to the web management as a working record of the configuration.

Provisioning workflow

Confirm QR code associated with Hub • Confirm each hub is connected and online • Scan each sensor and wearable device • Verify sensor connectivity • Verify wearable connectivity • Review the final installation summary • Save the configuration files to online storage

Technical details

The Provisioning App writes a small configuration file (hubConfig.ini) to the hub during setup. This file includes the Hub ID and other essential parameters required for secure operation.

Support

For troubleshooting during installation, see the Troubleshooting Guide → or contact support@tychosystems.co.uk.